Shipping policy

Shipping destinations

We ship to the contiguous 48 United States and Canada. Alaska, Hawaii, U.S. territories and military addresses are excluded.

Shipping rates

• Contiguous United States: USD $3 per order.
• Canada: USD $5 per order.
• Orders of USD $99 or more qualify for free standard shipping.

All shipping amounts above are in U.S. dollars. Your shipping charge is shown at checkout.

Production and transit time

Production takes 2 business days. For custom orders, production starts after artwork confirmation. Estimated transit time is 6–8 business days after dispatch. Transit time is separate from production time.

Custom artwork

Upload your own original PNG or JPG artwork (up to 20 MB) on the Custom Playmat product page before adding the item to your cart. Third-party copyrighted characters, logos, and other protected IP are not accepted for printing.

Shipping questions

For help with shipping or an existing order, contact frogigogaming@gmail.com and include your order number if available.